|
Our customer policy
 
Customer satisfaction is always
our first priority
ISLAND COINS WOULD LIKE TO INTRODUCE YOU TO OUR
METHOD OF DOING BUSINESS.
HONESTY, INTEGRITY AND CUSTOMER SATISFACTION.
WHAT A CONCEPT!
ARE YOU TIRED OF GETTING RIPPED OFF BY INTERNET AUCTIONS?
ARE YOU TIRED OF POOR CUSTOMER SERVICE?
HOW ABOUT RETURN POLICIES WITH A CATCH?
IT'S LIKE A SLAP IN THE FACE!
OUT PLEDGE TO OUR CUSTOMERS:
If you are checking out our website, chances are that you have had some
experience with
online auction sites or other online coin dealers.
~
Unlike many bad experiences people have with them
concerning the purchase of coins or currency
our policy is a simple one, WE NEVER OVER GRADE OUR
MATERIAL. Lets face some simple facts
concerning you as the buyer and us as the seller. WE
WANT YOUR BUSINESS! The best way
to keep a customer is to treat them fairly. Unlike the
philosophy of some other dealers, we believe
honesty and integrity are the key to a successful business and
we will always treat you the way we
would
like
to be treated ourselves. Some other companies play by the rule that if you
throw enough
"stuff" out there, something is sure to stick. In other
words they count on uneducated consumers to
purchase their material. Here at Island Coins, "an
educated collector is our best customer".
As a collector/dealer, we will never insult your
intelligence or compromise our reputation
by selling altered or sub par material. As a
general rule
Island Coins will not sell an item that has been
cleaned or damaged unless we feel
it
still has some collectible value and will be stated as such in that items
description.
~
Island Coins and Collectibles does not share or give our customer
information to anyone.
You can be assured your privacy is secure with us.
~
Island Coins and Collectibles is NOT a Telemarketing
Company.
After placing an order with us, we will not "follow up"
with annoying phone calls, E-Mails or by mailing
literature to your home.
We only contact past, present and future clients at
their
request, or in cases of a problem
with an order.
~
We always offer a 7 day no questions asked return
policy.
If you are unhappy for any reason with your purchase,
we will refund 100% of your
purchase price, with the exception of the shipping
charge.
~
We accept Direct Visa/MasterCard, Discover or American
Express Card orders.
We also accept PayPal.
We also accept your Personal Check, Cashiers Check or
Money Order.
~
Island Coins and Collectibles is a proud member of the following
organizations:
Certified Coin Exchange/FACTS Network
Numismatic Guarantee Corporation Authorized Dealer
Professional Coin Grading Service Authorized Dealer
CAC Certified Dealer
American Numismatic Association
Central States Numismatic Society
North Carolina Numismatic Association
Garden State Numismatic Association
Michigan State Numismatic Association
Florida United Numismatics
Georgia Numismatic Association
Tennessee State Numismatic Society
Blue Ridge Numismatic Association
Founding Member/Life Member Toned Coin Collectors
Society
~
If you have any questions or concerns, please
feel free to contact us.
THANK YOU FOR VISITING
E-Mail
Us
The prices listed on this website are for internet
purchases only.
This site is updated daily, Optimal Screen Viewing Area 1280 X 1024 |
